What is RealPay?

RealPay is a complete e-solution for any online secured payment services, we are working with the motive of making India digital. AEPS. 80% Pan Card. 88%

What is DebiCheck?

DebiCheck is a secure debit order payment system that allows you to electronically approve your debit order details. This will prevent fraudulent debit orders from being processed, giving you more control over your finances.

What is Naedo debit order?

Non-Authenticated Early Debit Order (NAEDO) aims to level the electronic debit order collection playing field by creating an equal opportunity for creditors to collect funds from their debtors. If a debtor obtains funds within the tracking period these will be immediately debited to fulfil the NAEDO debit order.

How does RealPay work?

How does Real Pay work? Real Pay facilitates debit order collections directly between a beneficiary user and an account holder. This is done via multiple platforms (NAEDO, NDO, AEDO, CMA, etc.) For more information on the various products available, please contact a business consultant.

How do you collect money from a debit order?

You must have a mandate from your customers authorising you to collect funds from their bank account.

  1. Sign up for the service.
  2. You don’t have to buy or install software.
  3. Submit your electronic debit order collection file via Business Online.
  4. For larger volumes, submit via any host-to-host connection.

Can I reverse an Authorised debit order?

If your bank determines that the debit order is not authorised by yourself, your bank may reverse the transaction and any related fees. You will not be able to dispute a debit order if the authorisation was done by you using your debit card and PIN.

How do I approve a DebiCheck?


  1. You will receive an SMS from Standard Bank stating you have a mandate to approve.
  2. Dial *120*2345#
  3. Select option 1.
  4. Enter your CSP (Customer-Selected PIN) when prompted.
  5. Select option 5 (DebiCheck)
  6. Select the option for the relevant mandate that needs to be approved.
  7. Debit order details will be displayed.

Can I reverse money from capitec?

Capitec Bank provides an option for customers to dispute a money transfer or demand a reversal, only if the action was performed without their knowledge or permission. The customer will then need to sign in using their personal information, and select the debit order in question from their “Transaction History” tab.

What is DebiCheck capitec?

What is DebiCheck? The DebiCheck is a new type of debit order that requires you to confirm your debit order with your bank when entering into a contract with a service or credit provider. This does not affect traditional EFT debit orders.

Can I reverse Naedo?

Unlike AEDO debit orders, NAEDO debit orders can be disputed and your payments can be reversed.

How does Naedo debit order work?

NAEDO debit order collections allow for collecting up to R30,000 per debit instruction. NAEDO is typically used to collect monthly subscriptions, premiums, or repayments from the lower income market where clients might not have funds available on the selected debit date.

How do I reverse a Naedo debit order Standard Bank?

Our helpdesk on 0860 123 000 can help you to stop, reverse or investigate any debit order on your account. To reverse a debit order is free within a stipulated minimum time (usually 40 days) and the funds will be returned to your account within 4 business days.

What is the difference between Naedo and Aedo?

The AEDO service is similar to NAEDO in all respects, but cannot be easily disputed as the transaction is initiated with the account holders card and pin. AEDO is an effective solution to mitigate collection risk and defaults on payment. This service is only supplied by a limited number of businesses in South Africa.

What is authenticated debit order?

An Authenticated Early Debit Order (AEDO) enables the accountholder to mandate the contracted future dated early debit orders through the use of their Debit card and PIN. At present authentication can only take place at a physical terminal and thus telephone or internet mandates are not possible.

How do you set up a debit order for a client?

Setting up a debit order

  1. You’ll sign an agreement with the third party and provide them with your bank details.
  2. They’ll approach your bank for permission to collect a specific amount from your bank account. Only the party you signed the agreement with can cancel the debit order.

How do debit orders work?

A debit order is a commitment between you and a third party to take an agreed amount of money out of your bank account every month to pay for a service or to repay a loan. As you decide on the date your debit order will go off, it can ensure that your financial priorities are paid first and soon after payday.

Does rain automatically deduct from bank account?

welcome to rain Your card will be debited on the payment date which you have chosen. By default, your payment date will be set to the 1st.

What time do debit orders go through?

Early debit orders are such that they are collected just after midnight on the payment collection date. A normal debit order or an Electronic Funds Transfer or EFT is collected much later in the day on the payment collection date, the Reserve Bank clarified.

What happens if I reverse a debit order?

Does reversing a debit order impact your credit score? JustMoney.

How do I stop a Nedbank debit order?

On the Money app

  1. Log in with your Nedbank ID, app PIN or fingerprint.
  2. Choose your account.
  3. Tap the Debit orders tab.
  4. Choose the debit order you would like to reverse.
  5. Tap Reverse debit order.
  6. Choose a reason for the reversal.
  7. Tap Reverse debit order.
  8. Tap Stop debit order.

Can a bank take money from your account without permission South Africa?

Jhb High Court has ruled that banks can no longer take money from consumer’s account without their permission. A recent Johannesburg High Court ruling has put an end to banks taking money without their client’s consent. The NCR was pleased with the High Court’s ruling.

Can you stop a DebiCheck?

Will DebiCheck allow me to cancel my debit order? You will be able to suspend your DebiCheck debit order with your bank, which means the debit order will not be processed to your account in future. You should still contact your service provider to confirm that you are cancelling the debit order though.

What is DebiCheck mandate?

What is DebiCheck? With DebiCheck you can approve your debit orders electronically to prevent fraudulent debit orders from being processed on your transactional account. This way you give us permission (a mandate) to debit your account for a specific amount on a specific date.

How do you reverse money from clientele?

Choose a debit order from the history menu. Select the account on which the debit took place. Look for events labeled Reversal. A payment reversal is a situation in which funds from a transaction are returned to the cardholder’s bank account.

Can I reverse an online payment?

As a general rule, banks can reverse a payment made in error only with the consent of the person who received it. This usually involves the recipient’s bank contacting the account holder to ask his or her permission to reverse the transaction.

Does capitec cash Send expire?

We are excited to announce that we now offer a cash sending service in conjunction with Shoprite/Checkers. Does this service expire? If the cash is not collected, the amount will be paid back into your account after 30 days. If you don’t want to wait, you can collect the cash yourself.

How do I reverse an online purchase on capitec app?

How to dispute a debit order

  1. Choose Transact.
  2. Choose Debit Orders.
  3. Enter your secret Remote PIN to sign in.
  4. Choose a debit order from the history menu.
  5. Choose a reason for the dispute.
  6. Accept the agreement.

How do I approve a DebiCheck at capitec ATM?


  1. You will receive an SMS stating you have a DebiCheck mandate to approve.
  2. Dial *120*3279#
  3. Choose option 8.
  4. Review the details on screen and select option 1 to continue.
  5. Review additional information.
  6. Read through the disclaimer.
  7. Enter your Mobile Banking PIN to approve or decline the DebiCheck debit order.

How do I approve Debi capitec?

Banking app: Open the Capitec mobile banking app (Android | iOS) and enter your PIN. A message will appear stating that you have pending DebiCheck mandates to approve. Select “Accept/Decline DebiCheck” From the list of DebiCheck debit orders, select the one you wish to action.

What is clientele DebiCheck?

DebiCheck allows you as the client to electronically approve any new debit orders processed against your bank account and to ensure that the debit order is in line with your agreed contract.

Can you stop a Naedo debit order?

Customers are entitled to revoke NAEDO mandates previously issued and once such NAEDO mandate is revoked, no future NAEDO payment instructions may be submitted by the User until such time as a new NAEDO mandate is obtained from the Customer.

What is maximum collection amount?

Maximum Collection Amount. Maximum amount allowed for any installment. Processing. When the debit order information goes through the bank’s system, resulting in the money being taken from the client’s account.

How do I block an Unauthorised debit order?

Use Online Banking

  1. Login to your Online Banking profile and select ‘My Bank Accounts’ to view a list of your accounts.
  2. Select your debit order account and then ‘My Debit Orders’.
  3. Select the reason for disputing the debit order and then select ‘Reverse’ or ‘Stop’.
  4. Select ‘Confirm’ to accept the terms and conditions.

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